When you fit parts from AD24, you can be assured of the highest standards. Every part contributes to your bus or coach's performance, which is why, whatever part you need, you can be sure that its quality approved by AD24 in line with manufacturer's guidelines.
In fact, we've built our reputation on reliability, the core principle behind everything we do. That's why we're committed to making Alexander Dennis buses and Plaxton coaches the most reliable vehicles in the market. All backed by our comprehensive AD24 range of services and our world-leading parts and service centres.
Search 300,000 high quality, approved parts for any make of bus or coach with an extensive range from OE manufacturers. From single components to routine maintenance parts, consumables to replacement parts and accessories; wherever and whenever you need them, we'll strive to deliver next day.
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I’m very fortunate to have the team of people I have around me, our aftermarket offering is focused and tailored to meet the requirements of the public transport industry – we are bus and coach people. The success to date has been underpinned by the team relentless focus to do the right thing and on deliver the best customer service to our customers. We are 100% committed to our product and this approach. One of our core strengths is our closeness to our customers. We walk side by side with our customers in their depots, their challenges are our challenges! We want to be easy to do business with and go beyond in our responsiveness (we don’t always get it right, but our ethos is to get it right!).
Tony Davis
Director – Group AftermarketNow in my 26th year working for Alexander Dennis my new role is to support Aftermarket teams in process driven projects that deliver outstanding customer service across parts and service. I feel it only right to mention the Client Services team. Having led the Client Services team for most of my career, the team have and will always be the front line in supporting our customer needs. Total customer satisfaction is the goal of what we strive to and deliver every day.
Andy Brooks
Business Solutions ManagerThe people that work in the operations team are so passionate and they continue to exceed my expectations. Compared to my last company, company culture is so important at Alexander Dennis. Our teams care about meeting customer needs and that shows in the longevity of our staff.
Lee Jennings
Warehouse Shift Manager
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