When you need expert assistance, AD24 mobile technicians will be there, fast.
With over 50 local mobile technicians on call, we’ll get you on the road again – whatever the make, whatever the location.
When you need our support, our technicians come to you superbly equipped and capable of handling everything from diagnostics to telematics, and fully trained in every aspect of Alexander Dennis buses and Plaxton coaches. As a market leading manufacturer, we’ve invested in the latest systems and logistic processes to make sure that the service you receive guarantees maximum vehicle availability.
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I have been with Alexander Dennis for 42 years. The sales team deal with the customers via email and phone assisting and placing orders for the customer on the system. They advise the customer of any delay issues on supply of their orders. If a customer phones or emails with a problem the team will do their best to rectify any issue in a timely professional manner to make the ADL experience acceptable to the customer.
Iain FawcettSales Advisor
The people that work in the operations team are so passionate and they continue to exceed my expectations. Compared to my last company, company culture is so important at Alexander Dennis. Our teams care about meeting customer needs and that shows in the longevity of our staff.
Lee JenningsWarehouse Shift Manager
Having been with Alexander Dennis for 25 years… I still find it hard to find the information I need. So AD24 is my passion to bring the internet experience to the bus and coach industry. We have a small, dedicated development team backed by 300 amazing team members. AD24 is ever changing and will revolutionise the way we support our customers. We hope you like where we are but we have so much more to bring to all of our customers whether big or small.
Richard JacksonDigital Strategy Director