Upskill your technicians with IMI approved courses run by AD24 experts online, in your own facilities or at our dedicated Alexander Dennis training academy in Farnborough.
We can also provide training outside the UK wherever appropriate training facilities are available. Training covers systems used on Alexander Dennis buses and Plaxton coaches, Once trained, your technicians receive an IMI Certificate as part of their personal CPD, enabling you to be confident that you’re maintaining and repairing your own Alexander Dennis vehicles to the highest standards.
Equip your technicians with the skills they need to service Alexander Dennis buses and Plaxton coaches to the highest standards. Courses available include ABS, brakes and pneumatics, basic electrical theory, doors, EBS, ELC, Euro 4/5/6 engines and aftertreatment, hybrid technology and zero-emission drive trains.
Develop the skills of your apprentices and get them ready for work with the latest technologies, including hybrid, battery-electric and fuel-cell drive trains. Our apprentice training programmes, built on years of experience, are designed to be hands-on and include using digital multimeter to troubleshoot electrical systems. The duration and content of our programmes are flexible and can be tailored to your needs.
At AD24, we know it can sometimes be challenging to release technicians for training. So our training programme is flexible and designed to fit in around your needs. We have a vast range of courses available that can be delivered either at our Farnborough training centre or on your own premises. If you have a training need that’s not covered by our courses, get in touch to see if we can create a bespoke course just for you.
Geoff Range
Training InstructorJamie Stewart
Training InstructorAbout the team
With over 50 combined years of experience in training on Alexander Dennis buses and Plaxton coaches, there's nothing that this team can’t teach you to do.
From a simple change of lightbulb, to reprogramming your CAN network, talk to one of us today.
With any new system it is valuable to be ahead of the curve and understand the operation differences and how to diagnose the bus quickly and efficiently.
ADEPT allows us to program many functions and interlocks for safe and reliable operation of your buses.
Our training course concentrates on these aspects and proves that you do not have to be an electronics expert to work on an ADEPT equipped bus.
Technology is moving rapidly, and technicians must be prepared to learn about new and emerging technologies.
Alexander Dennis is at the leading edge of new technology, driving bus designs to meet passenger demands for comfortable, quiet public transport. Alexander Dennis Buses look the part, but underneath, the buses are bristling with the latest driveline technology to meet ZERO EMISSIONS.
The next level of detail on maintaining vehicle and key sub-systems
Learn the detail to get the most out of your electrically-powered fleet and maximise vehicle uptime.
Our range of courses are a great fit for many technical staff who work on our buses. We have introduced advanced level courses to recognise the need for those engineers who have become highly skilled to be challenged to reach their full potential.
This Advanced Technician Electrical course requires knowledge of our buses and their operation in order to focus on complex information and testing methods.
Recommended course prerequisites are: Basic Electrical Theory, CAN systems, Multiplex and ADEPT.
A digital multimeter should be the first electrical tool to put in your bag!
Over the last few years we have seen many delegates come through our training centres, but one common theme seems to be their apprehension at using a multimeter or to get involved with even the simplest of electrical faults.
With this in mind, the Apprentice Course is designed to cover these aspects in detail and de-mystify the often misunderstood world of electrical systems.
It’s important that technicians develop their skills and knowledge to be able to undertake some basic fault finding steps, before calling for specialist help if required.
Many mechanical components such as doors and ramps are now controlled via multiplexed electronic control systems.
Upskilling technicians helps avoid the need to wait for an electrical engineer to attend to indicate what repair is needed.
CAN-BUS is the most common form of communication on our buses today.
The foundations of CAN networks are straightforward and we like to keep it that way.
Starting with the system components, structure and operation, we take delegates through a step by step process on how to investigate and diagnose a wide variety of communication faults.
Multiplex Systems are widely used in the motor industry. The technology allows us to program many functions and interlocks for safe and reliable operation of your buses.
Multiplex and CAN systems appear complicated, but in fact they simplify electrical structures, removing or reducing use of traditional components, such as relays, resistor packs, fuses and wiring.
Our training course concentrates on these aspects and proves that you do not have to be an electronics expert to understand Multiplexing and CAN.
Doors are one of the most heavily used components on a bus but can easily be overlooked when undertaking routine or preventative maintenance.
Properly adjusted doors will ensure trouble-free and safe operation for many years.
Training on models of doors from service vehicles vailable for real world hands-on training
EBS is an integral part of the braking system and works faster than conventional ABS systems, improving stopping distance and greater control in all conditions.
ELC allows finer control of the air suspension. Load on the bus is monitored using pressure sensors, and the information is relayed to the braking system to ensure maximum braking and stability is always maintained.
Technicians need to understand the interplay to maximise maintenance and repair techniques, helping them to identify and rectify faults quickly and effectively.
The Enviro Introduction course is ideal for technicians wishing to brush-up their skills on the latest technology and offers great value for money.
Technology in the industry is moving quickly and Technicians must adapt and be prepared to learn. The introduction courses are an excellent starting point.
Body and chassis systems coming together in harmony sounds easy, but without the right knowledge it can be complex and time-consuming to find faults.
The correct training will make it more manageable from a diagnostic perspective.
Taking trainees through the operation of the multiplex system and integration to the chassis power supplies will improve technical competency with these vehicles.
Euro 6 engines incorporate EGR and SCR technology and when combined with the exhaust aftertreatment system, ensures the engines meet the latest and most stringent emission levels yet.
Low emissions are important for the environment, but equally as important to the operator to make ensure the buses remain legal.
It is important for all those who work in the depot to know about the high voltage systems on our buses.
Everyone must know how to work safely on and around the bus. This course will do just that in an interesting and informative way.
Understanding the benefit they bring to us all by reducing emissions is key to making them successful.
Starting-up buses used to be accompanied by clouds of smoke, creating an unpleasant work environment and pollution in towns and cities. The latest emission standards have put a stop to this.
Our Hybrid buses use highly efficient Euro 6 engines, but the addition of the hybrid system reduces fuel consumption and emissions by more than thirty percent over a standard bus, making Hybrid buses a fantastic solution for reducing emissions and running costs.
The people that work in the operations team are so passionate and they continue to exceed my expectations. Compared to my last company, company culture is so important at Alexander Dennis. Our teams care about meeting customer needs and that shows in the longevity of our staff.
Lee Jennings
Warehouse Shift ManagerI have been with Alexander Dennis for 42 years. The sales team deal with the customers via email and phone assisting and placing orders for the customer on the system. They advise the customer of any delay issues on supply of their orders. If a customer phones or emails with a problem the team will do their best to rectify any issue in a timely professional manner to make the ADL experience acceptable to the customer.
Iain Fawcett
Sales AdvisorIn the ever-changing industry of Coach and Bus we have always stayed committed and focused on our key objectives to keep our customer base happy even with the economic and supply chain challenges. We aim to react in a dynamic way to support the product and the services we offer.
Neil Holmes
Service Manager
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