As a customer-focused team that is building great relationships with our customers and suppliers, we’ve created the AD24 website to be your world-class, market-leading bus and coach parts and service platform. The result, easy access to everything from genuine parts to technical support, training, service centres, mobile technicians and more.
We are leaders in the global bus and coach industry supporting both conventional and zero-emission electric or hydrogen vehicles, our people bring together a diverse range of talent, built on industry knowledge and experience.
It’s all part of our investment in the latest systems and technologies and a truly global distribution chain. Whatever you need, we’re the people who can help to make your fleet more efficient and cost-effective than ever.
AD24 is your personalised online parts and support service that makes it easier and quicker for you to get all the parts and support you need
When you’re on the road and you need expert assistance, AD24 mobile technicians will be there, fast.
From minor repairs to extensive rebuilds or refurbishments that extend the life of your vehicles, AD24 Service Centres are here to provide expert and cost-effective help.
Now in my 26th year working for Alexander Dennis my new role is to support Aftermarket teams in process driven projects that deliver outstanding customer service across parts and service. I feel it only right to mention the Client Services team. Having led the Client Services team for most of my career, the team have and will always be the front line in supporting our customer needs. Total customer satisfaction is the goal of what we strive to and deliver every day.
Andy BrooksBusiness Solutions Manager
I’m very fortunate to have the team of people I have around me, our aftermarket offering is focused and tailored to meet the requirements of the public transport industry – we are bus and coach people. The success to date has been underpinned by the team relentless focus to do the right thing and on deliver the best customer service to our customers. We are 100% committed to our product and this approach. One of our core strengths is our closeness to our customers. We walk side by side with our customers in their depots, their challenges are our challenges! We want to be easy to do business with and go beyond in our responsiveness (we don’t always get it right, but our ethos is to get it right!).
Tony DavisDirector – Group Aftermarket
In the ever-changing industry of Coach and Bus we have always stayed committed and focused on our key objectives to keep our customer base happy even with the economic and supply chain challenges. We aim to react in a dynamic way to support the product and the services we offer.
Neil HolmesService Manager
Your technicians can access in-depth, high quality technical training for every aspect of vehicle maintenance with IMI approved courses.
Whatever you need to know, AD24 technical publications have the answer. Get instant access to parts information, service manuals and driver guides at any time.
Whatever you need, we're here to help. Get in touch via your preferred method, whether it's email, chat or phone, and we'll get right back to you!